Refund and Return Policy

Due to the nature of the items, all sales are final. If you get something damaged or not as described on the website, we will allow a return within 10 days of purchase for an exchange or refund.


Return Eligibility:

Due to the unique nature of merchandises, we regret to inform you that it cannot be returned except in cases of severe losses incurred during transportation. Our team is committed to ensuring that you receive your order in perfect condition. If your product sustains significant damage during transit, we will gladly assist you with the return process.


Reporting Damages:

If you discover that your product is damaged upon opening the package, we kindly ask you to follow these steps:


Take clear and detailed photos of the damaged product, showcasing the extent of the damage.

Contact our customer service team within 7 days of receiving the product, providing your order number and attaching the photos of the damaged item.

Severe Losses During Transportation:

In cases where severe losses occur during transportation, such as the non-delivery of the entire product or substantial damage that renders it unusable, we will initiate a return process for your convenience. Please get in touch with our customer service team promptly, providing the necessary information, and we will work diligently to resolve the issue.


Other than severe losses during transportation, returns for these materials will not be accepted due to the unique characteristics and nature of the product.


We appreciate your understanding of our return policy. If you have any questions or concerns, please don’t hesitate to contact our customer service team at [Contact Information]. We are here to assist you and ensure your satisfaction with our products.


Thank you for choosing We value you, your family and your business and look forward to serving you in the future.